Privacy Policy
Last updated: February 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support. This includes your name, email address, company name, phone number, and payment information.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.
3. Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data is encrypted in transit and at rest.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Third-Party Services
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are bound by contractual obligations to keep personal information confidential.
6. Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Your Rights
You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account settings or contacting us directly. Under GDPR, you also have the right to data portability and the right to restrict processing of your data.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Luumtech
Email: info@luumtech.com
Address: Maslak Mah. Ahi Evran Cad. Olive Plaza No:11/2 34485 Sarıyer/İstanbul